Services

User Experience & Design

Building the right thing, beautifully—right from the start

Over 10 years of experience in user experience design has taught us many things: Clear blueprints, detailed prototypes, and complete user journeys reduce the friction involved in developing your software. Ultimately, user experience design equates to lower costs, realistic expectations, and happier experiences.

And let’s face it, the earlier you see your beautifully designed product, the better.

Discover & Define

post its on whiteboard

Discover & Define

Our work starts by diving in the deep end of your requirements and working together to understand your needs. We'll collaborate to define your user stories and craft creative solutions for your customers to fall in love with. We include architects in conversations from day one so every stakeholder has a clear understanding of the technologies involved.

Iterate

Collaboration is the key to happy outcomes on all sides. At Tech9, we create wireframes and low fidelity prototypes at every stage to test hypotheses and create engaging solutions that will satisfy you and your customers.

Deliver

We use the industry's top UX design tools to hand off high-fidelity prototypes and design files that give clarity on functionality and purpose to the development team. This hand off reduces confusion and lets engineers hit the ground running on your project.

A Note on Beauty & Design

From idea to prototype to final product, every step of the design process requires precise techniques that our designers excel at. This allows us to translate your needs into beautiful designs that are engaging, easy-to-use, and fully functional.

Man holding a phone with the Anthem app open.

Benefits of User Experience Design Services

So how do user experience design services compare to using in-house designers? The benefits are countless. 

First, outsourcing the service allows a dedicated team to spend more time researching, developing iterations, and understanding the current UX. 

Additionally, only a specially trained team will have the in-depth training required to optimize UX. 

Another benefit comes down to money: Companies can save tens of thousands of dollars by prioritizing UX before writing code. Knowing the UX is professionally done will ensure the website is relevant and well-built and includes the latest features to attract customers.

Working with Tech9 Experts

Tech9 experts make user experience design outsourcing easy. We prioritize client communication and will always keep a channel open, updating you along the way. Tech9 is a software company that hears and understands our clients. Our updated client reports ensure you always walk away happy.

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Frequently Asked Questions

Today’s customers expect a lot from the brands they support, which is why user experience design services are so crucial to the success of any company. UX aims to fulfill the user’s needs and, in turn, produce loyal, happy customers.

User experience refers to the entire process a consumer goes through when interacting with a brand, from the initial introduction to the point of becoming a loyal customer. This includes engineering of the product, marketing, interface design, and more.

Usability refers to the ease of using a product or system. Websites or products with outstanding usability are intuitive, easy to learn, efficient, and pleasant to use. In contrast, user experience refers to the much broader customer journey, including the graphic design of marketing materials, website experience, etc.